Information you provide directly
You may provide information when you create an account, contact support, upload or import a file, save a file in KreoCloud, use a studio, submit feedback, or interact with a form. The exact information depends on the feature you use.
Account and support information may include an email address, authentication identifiers, support messages, and technical context needed to respond to your request. File and workspace information may include file names, file metadata, saved project records, timestamps, and content you intentionally save or import.
- Email address and authentication information for account features.
- Support messages and contact details when you reach out.
- File names, metadata, and saved workspace records for KreoCloud.
- User-selected files when you choose upload, save, import, or open actions.